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michelecordano's avatar
michelecordano
Copper Contributor
Feb 08, 2021

Bug when opening chat - Windows 10

hello everyone, I have had this issue persistently for a couple weeks now and I want to report it.

 

Whenever I join my lectures on my laptop, everything works fine until I open the meeting chat. When I do so everything starts glitching: the video stops, the chat opens and closes a couple times before finally opening and the minimize and maximize buttons on the top right of the meeting window disappear, forcing me to force close the app and reopen it.

 

As you can see from the screenshot when I open the chat what I described above happens and I cannot see the shared screen of the presenter

 

This issue does not happen on my desktop pc, only on my laptop

 

Thanks in advance for your help

3 Replies

  • lukebeckman's avatar
    lukebeckman
    Copper Contributor

    This is also the case with iOS. This started in the last week with me. Using a MacBook Pro. This also happens when trying to apply a background filter. The window goes screwy and becomes non-operational michelecordano 

  • Jonas527's avatar
    Jonas527
    Copper Contributor

    I've been having this same issue as well since last week. 

     

    I hope they can fix this quickly. 

    • Jonas527's avatar
      Jonas527
      Copper Contributor

      The solution that worked for me was to uninstall Teams on my computer and then reinstall it. The problem went away after doing this. 

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