Forum Discussion
Bug Report: Quitting Teams app restarts it
Hello,
When quitting Teams for Windows the app restarts automatically by displaying the following message at the top "There was a glitch, and we had to restart the app. It's good to go now. until I quit it again and then it remains closed. Does anyone knows how to address this issue?
Thank you.
- Fonzy420Copper Contributor
Still having this issue. How sad is it when a company like Microsoft can't even make a code to quit correctly. How do these people get their jobs, I have to work my **bleep** off just to get hired and you people hire any kid that can't even make a exit line correctly.
- Peter Dam vanCopper Contributor
I always try to be constructive when giving replies, but I'm gonna have to agree on this one. These kinds of bugs should be really easy to solve, yet Microsoft manages to take notice and then do absolutely nothing about it. Or at least seem to do nothing about it.
MS: please fix this simple yet annoying issue.
- nikohCopper Contributor
Peter Dam vanYep, it is actually insane how 3 months later this small yet very annoying bug is still there and no updates are provided.
- LiquidFractalBrass ContributorQuite frankly I think it's because Microsoft has become - sadly - the industry standard, which has made them as lazy as #(*#$#%#. Their being the industry standard is the ONLY reason I put up with them - I'd jump ship in a heartbeat if I could.
- KrisDebSteel Contributor
GeorgeMakrakis The same for me on Surface Go, on my Thinkpad 13 is slightly different - no tray icon even after restarting the app, I need to restart the PC for the tray icon to be back.
Personally I think the Teams app has been released in Alpha stage and now it's Beta with telemetry so Microsoft is using us as early adopters. The whole app experience is just simply the worst of all Microsoft Office app family. It's just not the standard I got used to being with this company for over 20 years. Even infamous Vista was better for me than Microsoft Teams...
- BetaMenschCopper Contributor
KrisDebIssues on both Windows and Android. Have removed from windows. The mobile app is also very problematic. May have to seek alternative...
- GeorgeMakrakisBrass Contributor
It seems that this bug is fixed in the latest updates.
- Peter Dam vanCopper Contributor
GeorgeMakrakis Seems like it. I happened to have re-installed my machine last friday and got all the most recent updates for everything. When I exit MS Teams now, it stays closed. Like it's supposed to.
Would be nice of Microsoft to drop by and confirm that this issue is indeed resolved. I really wonder what was the actual cause of this.
- LiquidFractalBrass Contributor
Peter Dam van Yep - Teams seems to have quietly fixed itself; I'm not getting this issue any more either. But this does nothing for my "consumer confidence" - was it fixed because someone took a look at Teams, or did some Windows Update haphazardly address the issue?
I ask because I know how sprawling and sloppy MS code and apps can be, so while I no longer get this issue (happily), I'm not ready to say MS "fixed" it.
- Hi there,
The recommendation here is to grab Team Logs (https://docs.microsoft.com/en-us/microsoftteams/log-files), open a support ticket and share with them- GeorgeMakrakisBrass Contributor
Okay, thank you very much!
- nikohCopper ContributorDid you ever get it fixed? Can't create a support request myself since "No support options are currently available" or something.
- TadeuszKMCopper Contributor
Also have this bug. Rather annoying, and is getting me a LOT of flak from the higher-ups.
- AndyGadgetCopper Contributor
Its now feb and the problem continues - sometimes it takes three attempts to quit teams.
Please fix this app now - how it was ever released as a product in this state is ammazing - do they really expect the active ( subscription paying ) community to work as beta testers?
- dinosmCopper Contributor
Same here. This is really frustrating. I have a low-memory laptop and Teams insists on being open, which takes up precious memory that I need for other tasks!
Constructive answers are one thing, but this is such a basic issue that it's just astounding Microsoft has not been able to a) detect it during their own testing and b) fix it for such a long time!
- LiquidFractalBrass Contributor
GeorgeMakrakis I have exactly this problem: I exit Teams, and it's caused my computer to completely freeze up at the worst possible times (e.g. during intensive processing sessions).
One time, after my HD was running so hard that everything (including sound) was stuttering and freezing, I hit Ctrl-Alt-Del to get the Task Manager (which took 5+ minutes to appear). It showed that Teams was taking up 3.8GB of memory and 91% of my HD resources!
The only thing I can suggest to others is, with MTSBob, that after exiting Teams (once or twice, as you require ), get into the Task Manager and end the Teams task (since it's obviously still there after exiting) - that's the only way I've ensured that it goes away.
What's worse: I have Teams installed on a desktop, a laptop and a mobile. Two months ago I deleted 4 Teams channels which were no longer required; on my desktop and my mobile they are gone, but when I boot up teams on my laptop they are STILL THERE after 2+ months and I CANNOT delete them. Mobile and desktop, fine - my laptop, nooooo…..
Sorry....Teams sucks. Microsoft, get off your collective butts and DO SOMETHING.
- BetaMenschCopper Contributor
LiquidFractalWe've unfortunately had to find an alternative and will soon remove teams altogether. Too buggy. Shouldn't be used in a production environment until it's actually ready. Genuinely sick of paying MS for beta software. And if it isn't beta software, then QC should all be fired...
- LiquidFractalBrass Contributor"Genuinely sick of paying MS for beta software" - nailed it.
And the crickets I hear from Microsoft's side of this says it all.
- RichLonghurstCopper ContributorM$ fix this - quit means quit, not maybe later.
- miqrogrooveCopper Contributor
I have the same problem. Have to quit twice each time I use the app.