Forum Discussion
bug: no tray icon notification badge for new messages in the account not currently active.
The teams windows tray icon is supposed to show a new messages/activity badge.
If you have multiple M365 accounts in Teams and there's a new message in the account that's not currently active, it does show the transient notification popup but the tray icon does not change.
win11 24h2, Teams version 25094.310.3616.953
1 Reply
Yeah, that’s a known bug. When you’re signed into multiple accounts in Teams, the tray icon only shows badges for the active account—not for others. So new messages in inactive accounts trigger notifications but don’t update the tray icon badge.
Hopefully, Microsoft will fix this soon—no easy workaround right now besides switching accounts to check manually.
