Forum Discussion
MTSBob
May 05, 2021Iron Contributor
Bug - Teams Android-Unable to switch orgs
I'm guest in multiple orgs. As of today I'm no longer able to switch from my home org into any of the orgs I'm a guest in. I tap the guest org, the app flashes, and I remain in the original home org....
- May 20, 2021This may have been fixed with a recent Teams update. I just updated apps on several devices and Teams version 1416/1.0.0.2021062302 was installed and I'm once again able to switch among orgs with our registered/managed devices. Can anyone else corroborate?
Nick Manor
May 27, 2021Brass Contributor
On 5/25, I received an update to Microsoft Authenticator (version 6.2105.3263) that seems to have fixed the issue. Switching orgs is now working. Can anyone else confirm the same?
davidarema
May 27, 2021Copper Contributor
Same here. Seems like now is working as expected 馃檪
- 脼orvaldur J贸nassonMay 27, 2021Copper Contributor
I already have Microsoft Authenticator (version 6.2105.3263) but still have the switch org issue. My device is enrolled in Intune with Teams in a work profile.
What finally worked for me was:
1. Update Company Portal app to latest version.
2. Under Settings, Apps: "Clear cache" and then "Force stop" for both apps "Company Portal" and "Teams".
3. Start Teams app again and Org switching worked again.- CheyenneBMay 27, 2021Copper ContributorAha. I didn't have Company Portal. After I logged in and then updated the app, it finally is working again. Thank you!!