Forum Discussion
MTSBob
May 05, 2021Iron Contributor
Bug - Teams Android-Unable to switch orgs
I'm guest in multiple orgs. As of today I'm no longer able to switch from my home org into any of the orgs I'm a guest in. I tap the guest org, the app flashes, and I remain in the original home org....
- May 20, 2021This may have been fixed with a recent Teams update. I just updated apps on several devices and Teams version 1416/1.0.0.2021062302 was installed and I'm once again able to switch among orgs with our registered/managed devices. Can anyone else corroborate?
Nick Manor
May 27, 2021Brass Contributor
On 5/25, I received an update to Microsoft Authenticator (version 6.2105.3263) that seems to have fixed the issue. Switching orgs is now working. Can anyone else confirm the same?
- davidaremaMay 27, 2021Copper ContributorSame here. Seems like now is working as expected 🙂
- Þorvaldur JónassonMay 27, 2021Copper Contributor
I already have Microsoft Authenticator (version 6.2105.3263) but still have the switch org issue. My device is enrolled in Intune with Teams in a work profile.
What finally worked for me was:
1. Update Company Portal app to latest version.
2. Under Settings, Apps: "Clear cache" and then "Force stop" for both apps "Company Portal" and "Teams".
3. Start Teams app again and Org switching worked again.- CheyenneBMay 27, 2021Copper ContributorAha. I didn't have Company Portal. After I logged in and then updated the app, it finally is working again. Thank you!!
- DzastinasMay 27, 2021Copper ContributorLooks like! For all our organization android phones after update switching work like a charm.