Forum Discussion
MTSBob
May 05, 2021Steel Contributor
Bug - Teams Android-Unable to switch orgs
I'm guest in multiple orgs. As of today I'm no longer able to switch from my home org into any of the orgs I'm a guest in. I tap the guest org, the app flashes, and I remain in the original home org....
- May 20, 2021This may have been fixed with a recent Teams update. I just updated apps on several devices and Teams version 1416/1.0.0.2021062302 was installed and I'm once again able to switch among orgs with our registered/managed devices. Can anyone else corroborate?
MTSBob
May 20, 2021Steel Contributor
This may have been fixed with a recent Teams update. I just updated apps on several devices and Teams version 1416/1.0.0.2021062302 was installed and I'm once again able to switch among orgs with our registered/managed devices. Can anyone else corroborate?
- davidaremaMay 21, 2021Copper ContributorCool, so now ThereseSolimeno selected this answer as best response, without giving any kind of answer or support.
No, this is not fixed and there are plenty of users with the same problem, so please, don't try to close it before it is solved and confirmed. That's not how things should work- ThereseSolimenoMay 24, 2021
Microsoft
Hi davidarema A "best response" is not necessarily an answer or a solution - it is the best response available for the time being, which in this case refers to the several comments that the issue repaired itself with the new update.
As it happens, I did report this post to our mobile PM, which he found interesting and will share with the developers. You might also want to check the Uservoice feedback forum to see if anyone reported this and if not, you can open your own ticket and allow others to vote on it as well. That site is the best vehicle for communicating bugs (or requesting features) directly to the engineers (this forum is mostly for user interaction, tips and tricks). Thank you for being a member of the community.
- Nick ManorMay 24, 2021Brass ContributorThere is a user voice topic here: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39165802-unable-to-switch-organizations-in-mobile-app-on-an
- davidaremaMay 21, 2021Copper Contributor
MTSBob is it still working for you? I checked this morning and it worked, but now again bug is happening 😞
- MTSBobMay 21, 2021Steel ContributorOh geez. Yes, at the moment, on my 2 devices (Samsung Galaxy S20 and Surface Duo) both are working, but I haven't checked in with others yet.
- bjmEWMay 20, 2021Copper Contributor
Hello,MTSBob
I just checked and this is fixed for me as well -- Version 1416/1.0.0.2021053801/0506(ring3_9)
- Nick ManorMay 21, 2021Brass Contributor
bjmEW Just to report: I have the same version, but the problem persists. Hoping that the solution is somewhere in the backend systems and just hasn't propagated to all tenants yet.