Forum Discussion
MTSBob
May 05, 2021Steel Contributor
Bug - Teams Android-Unable to switch orgs
I'm guest in multiple orgs. As of today I'm no longer able to switch from my home org into any of the orgs I'm a guest in. I tap the guest org, the app flashes, and I remain in the original home org....
- May 20, 2021This may have been fixed with a recent Teams update. I just updated apps on several devices and Teams version 1416/1.0.0.2021062302 was installed and I'm once again able to switch among orgs with our registered/managed devices. Can anyone else corroborate?
bjmEW
Copper Contributor
I noticed the same issue today and found an older thread from 2019 referencing a correlation with having the device registered with your home organization *in the Authenticator app*.
I just "Unregistered" the device from Authenticator, and I'm able to switch to a Guest org (Microsoft in this case) now.
This did not affect my Intune compliance for enterprise app/data access but presumably it means I can't use the Authenticator app for Passwordless anymore if I want to be able to switch orgs in Teams. Seems like a bug...
I just "Unregistered" the device from Authenticator, and I'm able to switch to a Guest org (Microsoft in this case) now.
This did not affect my Intune compliance for enterprise app/data access but presumably it means I can't use the Authenticator app for Passwordless anymore if I want to be able to switch orgs in Teams. Seems like a bug...
bjmEW
May 05, 2021Copper Contributor
Update -- I was wrong about the Intune compliance not being affected.by unregistering from Authenticator. My enterprise apps did soon after require me to re-register the device in Company Portal, and switchingOrgs in Teams broke again.