Forum Discussion

Steel Contributor

Mar 12, 2020

Browser Meeting - Missing Chat

Hi all, Some external people when join through a browser are missing the chat option? They can see the participant button and share icon but not the chat icon?

meetings

ChrisHoardMVP

MVP

Mar 12, 2020

Are they guests in your tenant, or purely anonymous users which have just been invited to the meeting?

There is a uservoice open for it here

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35415091-allow-anonymous-guests-to-chat-within-a-meeting

Do the people who can chat with you have a free instance of Teams, or are guests or your tenant whereas the people who can't chat are completely anonymous users who were just invited to the meeting?

Best, Chris

DaithiG

Steel Contributor

Mar 12, 2020

I setup a scheduled meeting.
Invited the people via their email address (not their tenant email address).

All used Edge to connect (not desktop app). 4 could see the chat icon and send a message. Two couldn't. The chat icon was just not there.

I'll check my tenant and see if they were added as guests and the other users weren't

pebersbach
Copper Contributor
Jan 18, 2022
DaithiG
Thank you for your explanation.
it is 2022 and this Problem is still there, that the browser application is not able ( sometimes) to show the chatbox to the user.
User : is a person who was invited (e.g. for an interview) to an meeting inside our tenant.
Screenshare and camera are working, but not chatbox visible for the user!

ChrisHoardMVP Just fix that problem please , every other application can do such stuff ( slack, discord, steam, etc..)
- SureshNimmakayala
  Copper Contributor
  Feb 10, 2022
  this is really exists , interviewer company has a team account and assume Guest don't have company account please allow chat by default , crazy you are not allowing guests to see chat messages
  - SureshNimmakayala
    Copper Contributor
    Feb 10, 2022
    not about browser even in Teams app also same problem exists