Forum Discussion
Browser Meeting - Missing Chat
Hi all, Some external people when join through a browser are missing the chat option? They can see the participant button and share icon but not the chat icon?
Hi DaithiG,
1.) Are they joining the meeting from a different tenant than their own?
2.) Are they on Teams only in their environment?
3.) In the meeting policies in the Teams admin centre, in Meeting Policies > Participants and Guests, is Allow chat in meetings set to off?
Look forward to hearing from you
Best, Chris
Best, Chris
1.) Are they joining the meeting from a different tenant than their own?
2.) Are they on Teams only in their environment?
3.) In the meeting policies in the Teams admin centre, in Meeting Policies > Participants and Guests, is Allow chat in meetings set to off?
Look forward to hearing from you
Best, Chris
Best, Chris
They're all connecting from personal email accounts. Most are accessing from Gmail accounts.
Some see the chat option and two users didn't. Both are from GMAIL accounts but other users were connecting from GMAIL too.
- Are they guests in your tenant, or purely anonymous users which have just been invited to the meeting?
There is a uservoice open for it here
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35415091-allow-anonymous-guests-to-chat-within-a-meeting
Do the people who can chat with you have a free instance of Teams, or are guests or your tenant whereas the people who can't chat are completely anonymous users who were just invited to the meeting?
Best, Chris- I setup a scheduled meeting.
Invited the people via their email address (not their tenant email address).
All used Edge to connect (not desktop app). 4 could see the chat icon and send a message. Two couldn't. The chat icon was just not there.
I'll check my tenant and see if they were added as guests and the other users weren't
