Forum Discussion
Breakout rooms slow to assign for large groups
I have had issues of breakout rooms being excessively slow in opening once when working with larger attendance numbers, or groups. I am use to working in Zoom which is instant, though feel I cannot trust the lag in Teams breakout rooms and actively discourage clients from using Teams breakouts for larger groups.
Who else has experienced this, and any tips/ideas to improve or limit these delays?
7 Replies
DonellaR What are you meaning by large? I've used this will about 15 people and there was no significant issue.
StevenC365 Exactly. 10, 100, 1000? Anyway, this is hard to test, unless you're in a large environment with lots of people willing to test with you.
DonellaR, if the issue can be isolated to a particular PC maybe you should reset Teams:
- Quit Teams client and close all browser windows running Teams.
- Check Task Manager for remaining Teams processes and kill them.
- Rename folder %AppData%\Microsoft\Teams to e.g. ...\TeamsOld.
- Start the Teams client again. A new Teams folder structure will be created.
If you had individual backgrounds, get them back from ...\TeamsOld\Backgrounds.
PeterDoering- thanks for reply, not isolated, multiple colleagues have experienced same issue all working remotely from different PC set-ups, browsers etc
StevenC365- smaller groups up to 30 people (say 5 or 6 break out rooms) seem to work okay - but as soon as you start working with greater then that there is issues - I need to use Teams for up to a couple of hundred with breakouts, and it simply doesn't handle it, and the lag is unworkable
Hi DonellaR It's regretable you're having this issue. I'm going to post the general breakout room troubleshooting guide here to see if it helps you: https://support.microsoft.com/en-us/office/breakout-rooms-troubleshooting-guide-02eefaa2-f5ad-4075-9de1-79747c1cb463
Let's also see if one of our MVPs can offer suggestions: LinusCansby, StevenC365, Peter Doering
- Thanks for replying - however this article does not cover/address any issues of delay in rooms opening and people being assigned for larger groups - I have found it excruciatingly slow and others have also found this
I look forward to feedback from others who have worked with large groups
