Forum Discussion
Breakout rooms icon disappeared in private channel 'meet now' meetings
- May 20, 2021Hi, I can confirm that's is missing for me as well. Haven't heard anything about it though. Try creating a new support ticket so you get a new agent to get the possible "withdrawn" verified.
Sar_21Same problem here. Also as there is not much information to be found about this issue + The fact that some sources mention that the Breakout Rooms have never existed in Private Chanels, made me very confused. I'm responsible to educate ±10k coworkers with the use of MS Teams and I announced this feature as a possibility ... then it suddenly dissepeared ... I started to think I did something wrong. It is very unprofessional from the developers to not announce this change in advance. As we all mention, this is one very usefull action in Teams and I hope they will get it back up soon. Still I do wonder why this is escalating like this 😕 .
KrisVB Definitely agree with you! The Microsoft representative who is handling my support ticket didn't seem to realize at first that breakout rooms wouldn't work in private channels (they had me screenshare and create test teams and meetings to see the issue). Then after a few days they told me that the breakout rooms had never been and aren't available in private channels. After I assured them we had been using breakout rooms for months, now will check more to find out "why it was working before the update." ...almost as if MS didn't know about it? I just hope they reverse this situation and allow breakout rooms in all meetings - its an essential feature.