Forum Discussion

Iron Contributor

Sep 24, 2024

Breakout room issues to assign user to a room

Anyone else seen issues to assign a user to a break out room? Screenshot in Swedish but the "i" say "This user can't access breakout room" At the time for testing that user was signed in to Teams w...

breakout rooms

microsoft teams

Jakob805

Copper Contributor

Nov 13, 2024

Hello Markus,

There's quite a lot of people facing frustration by the breakout room issue. I have made a thread myself, and there are others posted too.

I was wondering if you have an update on the issue, and how you confirmed this was a code defect?

https://answers.microsoft.com/en-us/msteams/forum/all/this-person-cant-access-breakout-rooms-breakout/79bae2a3-999a-4048-a2ae-e2eeac77d075

https://answers.microsoft.com/en-us/msteams/forum/all/ms-teams-assigning-participants-to-breakout-rooms/49f5974b-1b0f-4bd1-85dc-ef0a5a4f9244

https://answers.microsoft.com/en-us/msteams/forum/all/mst-breakout-rooms-i-this-user-cant-access/8541edc7-d9b4-4798-9539-661227ab0aee

Best regards,

Markus_Johansson
Iron Contributor
Feb 03, 2025

I got this back från MS support, seems a signed in Teams free users can't be assigned. :(

"Breakout Rooms do not support users with Teams Free accounts due to product limitations"

"Currently, the only workaround is to use the browser in an incognito or private tab, or without signing into the browser, which will allow the user to join the Breakout Rooms."

https://feedbackportal.microsoft.com/feedback/idea/3119927b-3de2-ef11-b542-6045bdb6843f