Forum Discussion

Copper Contributor

Mar 31, 2020

Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely. The blur background feature is helpful, but it appears to be absent in Teams for Mac. I noticed the blur feature support page says it's not available on L...

blur

microsoft teams

Grandswiss
Apr 23, 2020
doug4772
Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command
sysctl - a | grep avx
On one mac (blur disabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 0

On another mac (blur enabled) I got
hw.optional.avx1_0: 1
hw.optional.avx2_0: 1

Grandswiss

Copper Contributor

Oct 07, 2020

tate4771_ski

If I look at your screen shot, you have the button for "background effects" (I circled it red).

What happens, if you disable/enable the "background effect" (middle) button?

What happens if you disable/enable the "camera" (left) button?

tate4771_ski

Copper Contributor

Oct 07, 2020

Grandswiss

Thank you for your comments.

I have "Camera" & "Background effect".

"Camera" and "Background effect" is on.

But, I can't select menu for Background effect.

My capture of right side.

tate4771_ski
Copper Contributor
Oct 08, 2020
Grandswiss
Thanks.
I understood. My issue is other issue.
Grandswiss
Copper Contributor
Oct 08, 2020
tate4771_ski
The main discussion in this thread so far was: "do background effects work on older machines with only AVX1.0?". Formerly, this was not possible, but Microsoft enabled this featute now even for older Macs. As you have the "background effect" button, it seems you have another issue.

Seems to me like some problems with your installation or perhaps wrong permissions. I would try to deinstall and reinstall Teams.
Sorry, I can't support more in your case.