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doug4772's avatar
doug4772
Copper Contributor
Mar 31, 2020
Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely.  The blur background feature is helpful, but it appears to be absent in Teams for Mac.  I noticed the blur feature support page says it's not available on L...
blur
microsoft teams
  • Grandswiss's avatar
    Grandswiss
    Apr 24, 2020

    doug4772 

    Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command

      sysctl - a | grep avx

    On one mac (blur disabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 0

     

    On another mac (blur enabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 1

     

MontyPyspock's avatar
MontyPyspock
Brass Contributor
Jun 15, 2020

Kudos to the Teams development group for doing the right thing.  I tested the new version on my Mac Pro (2013), and I can now see the menu item, and all the background effects work like a charm with the processor's AVX 1.0 extensions.

Grandswiss's avatar
Grandswiss
Copper Contributor
Jun 15, 2020

MontyPyspockwhat version do you use? I have 1.3.00.9271 (5.5.2020). Does not seem to work on my MBP, mid2012.

  • _vyom_'s avatar
    _vyom_
    Copper Contributor
    Jul 21, 2020

    Hi Grandswiss, 

    I have MBP late 2011, and AVX 1.0. It wasn't working for me before, which brought me to this thread. In fact I use Skype and it works perfectly on that as reported by others above. 

    Here is what worked for me. 
    1. Go to Settings --> General --> tick Disable GPU hardware acceleration (requires restarting Teams)
    2. Restart Teams app and on your 1st video call it should give an option to include background effect

    Hope it works for you too. 🙂
    Cheers!

    • Ted_G1515's avatar
      Ted_G1515
      Copper Contributor
      May 18, 2022
      Thank you! I am using an M1 24 inch iMac, Monterey 12.4 and latest version of Teams. Runs AVX2.0 etc. Absolutely no sign of backgrounds until I sued your tip. Worked first time.
    • Grandswiss's avatar
      Grandswiss
      Copper Contributor
      Aug 20, 2020

      _vyom_ 

      Just to let you know: With version 1.3.00.18164 blur and backgrounds work now even without AVX2. If I execute "sysctl -a | grep -i avx", my older MacBook Pro returns "hw.optional.avx1_0: 1, hw.optional.avx2_0: 0" (=AVX1.0 yes, AVX2.0: no). But it can blur now, what it did not offer in a previous version 🙂

       

    • randorfj's avatar
      randorfj
      Copper Contributor
      Aug 19, 2020

      _vyom_ 

      I see the following on my MacBook Air (Retina,13-inch, 2018):

      $ sysctl -a | grep machdep.cpu.leaf7_features

      machdep.cpu.leaf7_features: RDWRFSGS TSC_THREAD_OFFSET SGX BMI1 AVX2 SMEP BMI2 ERMS INVPCID FPU_CSDS MPX RDSEED ADX SMAP CLFSOPT IPT MDCLEAR TSXFA IBRS STIBP L1DF SSBD

      ...so I have AVX2...I get the feature to Show Background Effects in calls...I see the Backgound Effects sidebar appear. Issue is...I do not get a "/Backgrounds" or "/Backgrounds/Uploads"folder under my  "~/Library/Application/Support/Microsoft/Teams" folder. If I create them...and add a .jpg pic, it does not show up in the Background Effects sidebar...even after restarting Teams. I am on Teams ver 1.3.00.18164...which is the latest the site lets me download as of Aug 18, 2020.

  • ericsar's avatar
    ericsar
    Copper Contributor
    Jun 15, 2020

    Grandswiss 

     

    Same here. I have 1.3.00.9271. Does not seem to work on my MBP (early 2013), nor do I see the option to do so from the "...".

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