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doug4772's avatar
doug4772
Copper Contributor
Mar 31, 2020
Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely.  The blur background feature is helpful, but it appears to be absent in Teams for Mac.  I noticed the blur feature support page says it's not available on L...
blur
microsoft teams
  • Grandswiss's avatar
    Grandswiss
    Apr 24, 2020

    doug4772 

    Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command

      sysctl - a | grep avx

    On one mac (blur disabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 0

     

    On another mac (blur enabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 1

     

nachotronics's avatar
nachotronics
Copper Contributor
Jun 12, 2020

doug4772 

 

Hi there, late 2014 MBA here without AVX2.0.

 

I can't see the options on-screen but if I press Shift+Cmd+P during a call my background gets blurred.

 

Hope it helps.

MontyPyspock's avatar
MontyPyspock
Brass Contributor
Jun 15, 2020

Kudos to the Teams development group for doing the right thing.  I tested the new version on my Mac Pro (2013), and I can now see the menu item, and all the background effects work like a charm with the processor's AVX 1.0 extensions.

  • Grandswiss's avatar
    Grandswiss
    Copper Contributor
    Jun 15, 2020

    MontyPyspockwhat version do you use? I have 1.3.00.9271 (5.5.2020). Does not seem to work on my MBP, mid2012.

    • _vyom_'s avatar
      _vyom_
      Copper Contributor
      Jul 21, 2020

      Hi Grandswiss, 

      I have MBP late 2011, and AVX 1.0. It wasn't working for me before, which brought me to this thread. In fact I use Skype and it works perfectly on that as reported by others above. 

      Here is what worked for me. 
      1. Go to Settings --> General --> tick Disable GPU hardware acceleration (requires restarting Teams)
      2. Restart Teams app and on your 1st video call it should give an option to include background effect

      Hope it works for you too. 🙂
      Cheers!

      • Ted_G1515's avatar
        Ted_G1515
        Copper Contributor
        May 18, 2022
        Thank you! I am using an M1 24 inch iMac, Monterey 12.4 and latest version of Teams. Runs AVX2.0 etc. Absolutely no sign of backgrounds until I sued your tip. Worked first time.
    • ericsar's avatar
      ericsar
      Copper Contributor
      Jun 15, 2020

      Grandswiss 

       

      Same here. I have 1.3.00.9271. Does not seem to work on my MBP (early 2013), nor do I see the option to do so from the "...".

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