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doug4772's avatar
doug4772
Copper Contributor
Mar 31, 2020
Solved

Blur Background on Mac OS

I am using a Macbook Pro to work remotely.  The blur background feature is helpful, but it appears to be absent in Teams for Mac.  I noticed the blur feature support page says it's not available on L...
blur
microsoft teams
  • Grandswiss's avatar
    Grandswiss
    Apr 24, 2020

    doug4772 

    Both of my macs reported in "machdep.cpu.features" only AVX1.0. I executed this command

      sysctl - a | grep avx

    On one mac (blur disabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 0

     

    On another mac (blur enabled) I got

      hw.optional.avx1_0: 1
      hw.optional.avx2_0: 1

     

nachotronics's avatar
nachotronics
Copper Contributor
Jun 12, 2020

doug4772 

 

Hi there, late 2014 MBA here without AVX2.0.

 

I can't see the options on-screen but if I press Shift+Cmd+P during a call my background gets blurred.

 

Hope it helps.

  • superandrew's avatar
    superandrew
    Copper Contributor
    Oct 02, 2020

    nachotronics it helps a lot, actually. Thanks, it works!

  • MontyPyspock's avatar
    MontyPyspock
    Brass Contributor
    Jun 15, 2020

    Kudos to the Teams development group for doing the right thing.  I tested the new version on my Mac Pro (2013), and I can now see the menu item, and all the background effects work like a charm with the processor's AVX 1.0 extensions.

    • Grandswiss's avatar
      Grandswiss
      Copper Contributor
      Jun 15, 2020

      MontyPyspockwhat version do you use? I have 1.3.00.9271 (5.5.2020). Does not seem to work on my MBP, mid2012.

      • _vyom_'s avatar
        _vyom_
        Copper Contributor
        Jul 21, 2020

        Hi Grandswiss, 

        I have MBP late 2011, and AVX 1.0. It wasn't working for me before, which brought me to this thread. In fact I use Skype and it works perfectly on that as reported by others above. 

        Here is what worked for me. 
        1. Go to Settings --> General --> tick Disable GPU hardware acceleration (requires restarting Teams)
        2. Restart Teams app and on your 1st video call it should give an option to include background effect

        Hope it works for you too. 🙂
        Cheers!

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