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Bluetooth headset microphone bad quality
I try use my bluetooth headset (Sony WH-XB900N) in MS Teams. Sound ist good but other members in the video conference can't hear me very good. My voice is very quiet. The same in the test call option...
Philipp71 Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36
Philipp71 Hello everyone, for those who have problems with the microphone, using it in windows 10, every time you start a call with any program after the call has started, put your finger on the right earbud and hold it for about 3 seconds to activate the use of the microphone, at that moment windows recognize it and it works perfect. They will have to do this each time they initiate a call, join a group or change applications.