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Bluetooth headset microphone bad quality
I try use my bluetooth headset (Sony WH-XB900N) in MS Teams. Sound ist good but other members in the video conference can't hear me very good. My voice is very quiet. The same in the test call option...
Philipp71 Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36
Philipp71 You are not alone! Same problem - Skype/Teams - bad mic performance. Other apps - all ok.
ThereseSolimeno
Microsoft
MicrosoftRikoNw Repeating the link to the Microsoft Teams enabled devices: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices
Also including an article about why bluetooth in general doesn't work well on Windows PCs: https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/
