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Bluetooth headset microphone bad quality
I try use my bluetooth headset (Sony WH-XB900N) in MS Teams. Sound ist good but other members in the video conference can't hear me very good. My voice is very quiet. The same in the test call option...
Philipp71 Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36
Philipp71 Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36
LinusCansby Hi, I'm Alex (CEO at Motivation How)
I appriciate you for sharing this, kindly check out my website
Thanks
<a href= "https://www.spcsuccess.com/"> Elevate Your Leadership Journey at SPC Success Free Coaching </a>- The right answer is the one given by Philipp71 (put your finger on the right hearbud for 3 seconds, at the beginning of each call -- must be repeated everytime a call is initiated).
LinusCansby thx for your support. None of the Sony Headsets is on that list unfortunately.
The bulit-in bluetooth device is not the problem, because with the same laptop I can use my Sony headset and Skype without any issues.
