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derekjwhitten's avatar
derekjwhitten
Brass Contributor
May 29, 2020
Solved

Bluetooth audio out stops when using Teams

Hi everyone. I have a pair of Taotronics Soundliberty 79 earbuds. They've pair fine with my laptop running Win 10 and work for listening to music. I've also tested joining a Google Meets meeting a...
Bluetooth
calling
meeting
  • tofuse666's avatar
    tofuse666
    Feb 05, 2021

    @ThereseSolimeno 

    I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more. 

     

    With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that. 

     

    kind regards

    T

Sailor_67's avatar
Sailor_67
Copper Contributor
Apr 15, 2021

derekjwhitten 

I have the same problem as most others...

 

My solution was a combination of:

- Installing the latest (2021) Windows 10 Bluetooth Driver (likely to have been unnescessary)

- Going into Teams (click on your Teams profile icon)/ Settings / Devices / Audio Devices (make sure ALL the three selection rows are set to your particular Bluetooth Device)

- Make a Test Call and hopefully it will be fixed!!

 

 

 

  • Sailor_67's avatar
    Sailor_67
    Copper Contributor
    Apr 15, 2021
    Actually, for me, after further testing, the newest Intel Windows 10 Bluetooth Driver did make a big difference along with the manual Teams Audio Device setting changes i listed above..

    Latest Bluetooth Drivers:
    Intel® Wireless Bluetooth® for Windows® 10
    Version: 22.40.0 (Latest) Date: 3/30/2021

    Link:
    https://downloadcenter.intel.com/download/30326?v=t

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