Forum Discussion
Bluetooth audio out stops when using Teams
I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more.
With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that.
kind regards
T
Thanks for the post. I think you are right. I'm about 4 hours into researching and experimenting and the issue is not specific to Teams but is specific to my Surface laptop across several bluetooth devices. I spoke with a support person who admitted that Microsoft has completely buggered up the bluetooth services in windows 10. They suggestion buying an inexpensive BlueTooth USB dongle. I have one on order that should arrive on Tue. If that solves it, it will be disappointing but if it costs only $12 to save me hours of aggravation, I guess that's the price I pay for using Microsoft stuff.
-BD'
FYI, I have a new Dell computer and that is using the Killer 1650i USB card which supports BT 5.1
- Further to the previous. I learned from the audiologist that I needed to turn off channel switchng on the hearing aids. With BT on a fixed channel, I not longer lose the microphone when using it with Teams. It's become a lot easier now to use Teams.