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derekjwhitten's avatar
derekjwhitten
Brass Contributor
May 29, 2020
Solved

Bluetooth audio out stops when using Teams

Hi everyone. I have a pair of Taotronics Soundliberty 79 earbuds. They've pair fine with my laptop running Win 10 and work for listening to music. I've also tested joining a Google Meets meeting a...
Bluetooth
calling
meeting
  • tofuse666's avatar
    tofuse666
    Feb 05, 2021

    @ThereseSolimeno 

    I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more. 

     

    With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that. 

     

    kind regards

    T

kerowyn's avatar
kerowyn
Copper Contributor
Sep 25, 2020

I have the same issue, expect with Harman Kardon Onyx 4. At precisely 10 min (to the second) the sound output will stop but the mic from the speaker will still work.

 

If I switch my output to my laptop speakers, I get sound again.

 

If the call ends and I play music, youtube, etc., the Harman Kardon works again. This happens on both Teams and Zoom.

 

Looking at other threads, it's as if the speaker goes into headset mode but erroneously doesn't detect any sound (even though it's an active conference call) so it goes into standby mode. 

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