Forum Discussion
Bluetooth audio out stops when using Teams
I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more.
With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that.
kind regards
T
Today I started using my TT earbuds and I encountered exactly the same issue. In my case I could find a way of keep using them with smooth sound BUT I closed Teams on the PC. After closing it I selected this option
(EarTrumpet context menu)
and the sound never stopped again. But in the moment I switched to the alternative Free AG Audio, the problem started again (even with Teams closed). I never needed to reboot the PC. So I don't know if it is software related or some hardware compatibility issue.
JuanitoCisco I'm having the same problem with Surface Headphones 2. The issues manifests itself in two ways:
- When you're listening to music in another app and a notification from Teams pops up (e.g., someone has started a meeting), Teams takes over the Bluetooth connection, stopping audio from other apps, and plays the meeting notification sound. It doesn't give audio back to other apps for ~10 seconds. If I'm using a headset not connected via Bluetooth, the meeting notification sound will play over the top of any other audio without interrupting it.
- If you're in a Teams call, you can't hear the audio from anything else (notifications, other apps, etc.)
- Based on what you said here, I tried enabling "Focus Assist" in the Notifications tab, set to "Priority Only". I also went into settings for Focus Assist and unselected all the apps that were defaulted to be Priority. After I did that, my audio stayed on for the whole meeting. So far so good.
