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derekjwhitten's avatar
derekjwhitten
Brass Contributor
May 29, 2020
Solved

Bluetooth audio out stops when using Teams

Hi everyone. I have a pair of Taotronics Soundliberty 79 earbuds. They've pair fine with my laptop running Win 10 and work for listening to music. I've also tested joining a Google Meets meeting a...
Bluetooth
calling
meeting
  • tofuse666's avatar
    tofuse666
    Feb 05, 2021

    @ThereseSolimeno 

    I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more. 

     

    With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that. 

     

    kind regards

    T

JMcD_SC's avatar
JMcD_SC
Copper Contributor
Jul 21, 2020

derekjwhitten  I'm having the same problem with the Liberty79s . I want to alternate using my Tribit BT headphones, which work really well within Team for both sound and mic, with the Liberty79s but, no matter what I try, I just can't get the consistency of sound or mic quality - few garbled mutterings from the Test Teams Call then nothing. 
The Libtery79s work well with other devices and apps, I just can't get them to work within the Teams environment.

derekjwhitten's avatar
derekjwhitten
Brass Contributor
Jul 21, 2020
Unfortunately I haven't found a solution for this so have started using teams on my mobile more often unless I need to share my screen because the earbuds work fine with my mobile.
  • JoseOliverasUy's avatar
    JoseOliverasUy
    Copper Contributor
    Jul 23, 2020

    I'm having the same issue with the SounLiberty 79. Two minutes is the longest. In my experience, in some cases, only some seconds go by until I lost the incoming audio. The mic seems to keep working, even though I couldn't confirm this with the other people on the call. If I switch to the laptop (Surface Pro 4) audio speakers the audio starts to work perfectly again.

     

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