Forum Discussion
Bluetooth audio out stops when using Teams
I've been criticizing Microsoft for owning the problem and doing nothing about it. I did follow the suggestion from Sven and updated the driver for my Intel Wireless Bluetooth device. With driver version 22.20.0.3 - 2020-11-27 the problem seem to be there no more.
With that I was wrong in my opinion that Microsoft is to blame for the issue and that you deliberately would ignore the problems caused. I apologize for that.
kind regards
T
StephenBradley derekjwhitten homersimpson20 Hi all - have you confirmed that you're using Teams enabled devices? https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices
ThereseSolimeno The issue is, audio devices, such as BT speakers stop altogether after a teams call. My Jabra Evolve works fine, connected via the supplied dongle, and BT keyboard and mouse work fine. BT SPEAKERS however, teams for some reason will stop streaming audio after a call, even though all connections are OK. Can switch devices, from monitor speakers, OK. Laptop speakers, OK. Headset, OK. BT speakers? NO, and even re-pairing will not work, a reboot is needed.
- I've had this issue as well and it's super frustrating. I finally figured out how NOT to have to do a reboot.
I open the Services control panel, and restart the "Bluetooth Audio Gateway Service" (done by selecting that service, right-clicking on it, and selecting "Restart").
Depending on your hardware, your services might be listed under different names, but look for one pertaining to Bluetooth and Audio, and restart that one.
