Forum Discussion
Block individual answering party's name/details when they answer a call to a Call Queue
Scenario: We have a bunch of Audiocodes 405HD handsets (SIP Gateway connected) in public areas that are hotlined/auto-dialled to a Call Queue (via an Auto-Attendant). Currently, when a member of the ...
I missed the point of the incoming call from the caller. I think it's impossible to achieve that, but I recommend you open a ticket with MS maybe they have any alternative workaround in the backend.
Thanks Elie... I have raised a support ticket
- FYI, Microsoft advise this is a 'by design behavior'