Forum Discussion
Blinking red light on Poly CCX 500 Teams phones
I have a few users that have a Blinking red light on the phone, they have no missed call, or activity notices.
I have tried -
This is usually caused by a missed call, or activity notices on the account signed into the phone, on the phone I go to “Calls”, once looked at the light generally goes off.
First, go in the portal and update Teams Admin Agent, Firmware, Teams App. once they are updated. reboot the phone. if the red light is still on. on the phone go into calls, you will see 3 little bars, press the the 3 bars, and you can clear the missed calls.
Hope this helps
Thanks for the reply. I think the phone updated on its own. I updated Teams and restarted my computer and phone. No luck, but yesterday afternoon I noticed that the annoying red light was no longer flashing and going to missed calls clears the alert and light like it always has. Electrical tape was my next course of action!
