Forum Discussion
Blind/Unannounced transfer of call
Hi, When our reception does a blind/unannounced transfer of external inbound call. The recipient of the transferred call is shown that reception is calling them. Instead of the external inbound c...
Hi Steve875,
I reproduced your scenario. I made a call from a mobile phone (external pstn phone), to user A and directly transferred it to user B, blind. User B in my case sees the number from the my mobile phone. No auto attendant/call queue used in this case.
My Configuration Overview
- Teams Direct Routing
- Audiocodes Mediant VE
What's your basic configuration? Are you using Calling Plans or Direct Routing?
Best Regards
Erik