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BLF Speed Dial with Teams Phone
I have a customer who is in the process of migrating from Cisco BroadSoft to MS Teams calling and has requested BLF functionality for the PAs. I recommended the EXP50 sidecar but have been told ...
- Hi,
The BLF functionality will vary and should be available with a Teams Native Phone with the expansion module. The Expansion Module will allow you to see the presence of the user. Only catch is if the user has set the status as busy it will also show as red for the Admin.
The functionality won't work via SIP Gateway as the SIP Gateway cannot support presence.
With Regards,
Satish U
Hi,
The BLF functionality will vary and should be available with a Teams Native Phone with the expansion module. The Expansion Module will allow you to see the presence of the user. Only catch is if the user has set the status as busy it will also show as red for the Admin.
The functionality won't work via SIP Gateway as the SIP Gateway cannot support presence.
With Regards,
Satish U
The BLF functionality will vary and should be available with a Teams Native Phone with the expansion module. The Expansion Module will allow you to see the presence of the user. Only catch is if the user has set the status as busy it will also show as red for the Admin.
The functionality won't work via SIP Gateway as the SIP Gateway cannot support presence.
With Regards,
Satish U
Thanks, Satish. Do you happen to know if there is call pickup functionality available from the expansion module?
