Forum Discussion
Blank calendar
- Hi. After the Tech Support ran several diagnostics and have me tried a couple of powershell commands they've figured out the problem.
As Steven Collier mentioned before, the problem occurs becuause the two new students were added to the team after the events had created. So they need to add the events to their calendars manually. We did it and it worked.
Thank you everyone for your precious time.
alperzengintas Hello again, thanks for the pictures. Now I just wish I had some experience from Teams edu as I can't say what's causing this to be honest.
Let us try pinging some members I think has experience using Teams edu.
If you don't get a response just open up a support ticket with the official support.
ChristianBergstrom I just received a call from another student saying his calendar looks empty too. But he also mentioned that he could see his calendar events in the next and previous week. Looks very strange. I hope I can find a solution. Thanks.
Teams meetings are sent as invites to the class at the time the meeting is created. If a Student doesn't exist at that point they won't get the invite, so won't have it in their calendar.
I can't tell from your screenshots, but it's typical for lessons to be scheduled in a channel as well as inviting students, if that's the case the Teacher could add a Calendar tab there which would show all the booked lessons, and your student could add them to their calendar, class at a time. Either that or the teachers could add the new student to every meeting they previously booked, but that sounds unlikely.
Hi StevenC365 Thanks for your time.
I've called the tech support yesterday. They told me it could be a syncing problem. I've reset the 365 license for those students. The support guy ran a diagnostic on those users but not change. I've sent an email to the support and waiting for the answer. I'll keep this post updated as I get an answer.
alperzengintas Hello! Thanks for the update. Looking forward to hear more about it!
