Forum Discussion
RodrigoZ930
Apr 21, 2020Brass Contributor
bad quality audio
When I'm using Microsoft teams for Mac the audio quality is very poor, but not only in teams, everything I listen from the computer is in bad quality, like, if I reproduce a youtube video while in a ...
- Nov 06, 2020
You can fix it by changing the device properties of you headphone. You have to disable "signal improvement". Sorry, i use the german version, so i am not sure if the names are right
I added a screenshot, perhaps this helps more.
danielparra
Aug 16, 2021Copper Contributor
This does occur also with Windows 10. This issue is due to the headphone mic. When listening other applications (Spotify, etc.), the microphone is disabled. When turning on Teams, the Bluetooth microphone mic is switched on and the distortion in the sound appears.
As soon as the headphone withouth microphone is selected, the correct sound is restored. I've got this problem with a pair of Philips SHB3075 headphones.