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RodrigoZ930's avatar
RodrigoZ930
Brass Contributor
Apr 21, 2020
Solved

bad quality audio

When I'm using Microsoft teams for Mac the audio quality is very poor, but not only in teams, everything I listen from the computer is in bad quality, like, if I reproduce a youtube video while in a ...
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  • Micha1121's avatar
    Micha1121
    Nov 06, 2020

    Kieran1425 

    You can fix it by changing the device properties of you headphone. You have to disable "signal improvement". Sorry, i use the german version, so i am not sure if the names are right :smile: I added a screenshot, perhaps this helps more.

     

GreenC1008's avatar
GreenC1008
Copper Contributor
Jan 21, 2021

So I might have figured out a fix for this on Mac OS? I am currently running MS Teams 1.3.00.30874. I am on Mac OS 10.13.6 (High Sierra). I had the same issue as everyone else. Running music, and getting distorted as soon as joining a Teams call. I turned off GPU hardware acceleration and Disable animations, and so far, it has been working for me. Lmk if this works for anyone else :). 

 

 

 

  • SparkyNoah's avatar
    SparkyNoah
    Copper Contributor
    Apr 05, 2021
    This is the fix to it! thanks so much, now I have to fix this issue for an emulation program i'm running.
  • GeorgeCosma's avatar
    GeorgeCosma
    Copper Contributor
    Jan 28, 2021

    GreenC1008  I've tested in this way , but the problem is still present on audio calls . I have bad quality audio and echo during calls. 

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