Forum Discussion

Copper Contributor

Feb 11, 2022

Auto Attendant to Call Queue rings agents as "Call for Auto Attendant"

We've been using Teams Phone System as our main office system for a few years. Until recently, incoming calls to our main number was answered by an Auto Attendant that gives callers a menu to choose ...

Brass Contributor

Feb 14, 2022

rahul320 Appears that Microsoft broke something as we are having this issue as well. From the testing I did, I think it's only an issue with call queues that have Conference mode enabled. You could disable Conference mode as a temporary workaround until Microsoft fixes this.