Forum Discussion
Auto Attendant issue
i have an issue in autoattendant : I logged in a Teams user (member of call queue set in autoattendant) on phone (Audiocodes c450hd) When this user tries to answer auto attendant calls, the call do...
I'm having a similar issue here, the caller just hears music on hold but the agent click to answer the call and the teams client shows "We couldn't connect your call". We are using direct routing with an Audiocodes vSBC.