Forum Discussion
Auto Attendant and Call Queues issue
Hi Guys, i am trying to setup auto attendant with on-premises telephone number. I assigned on-premises number (not a service number) to a resources account and assign to auto attendant. I am ge...
I'm not sure it was the 404 issue; or another. But I had to open a premier case when these accounts weren't working correctly. The ticket came back from Microsoft that we had to explicitly set a DEPARTMENT on the AD Account "Microsoft Communication Application Instance"; (blew me away.....) the account would keep failing online in a get-csonlineuser with a InterpretedUserType of 'HybridOnlineAppEndpointFailedProvisioning'; For good measure I threw in first and last names and description on the account too. After a few hours of replication time it'd start working. So now on all accounts I build I put in a FirstName (givenNAme), LastName (surName), description, and department.