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Tobes49's avatar
Tobes49
Copper Contributor
Apr 01, 2022
Solved

AudioCodes C450HD With Expansion Module - Speed dial problem

Hi

 

Audicodes C450HD with Expansion Screen and  the March update - 1449/1.0.94.2022030501 - This causes a expansion screen problem - The 2x phones I have updated have had the same issues the 2 I have not updated are still working fine.Missing text from Speed dial

All the text is missing from the speed dial section.
Tried reboot and turning Light/Dark mode on and off still not working - Also when changing from light to dark mode the main screen/Expansion screen stay on light mode.

 

Anyone else have any ideas on what I can try?

 

Thank you

C450HD
Expansion module
speed dial

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  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Apr 06, 2022

    Tobes49 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

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