Forum Discussion
Audio volume turned very low when sharing content via HDMI in MTR
The fix is coming in next MTR SW version.
You can use workaround to resolve issue: update Sound options - Communications - "Do Nothing"or set this regkey for skype user:
[HKEY_CURRENT_USER\Software\Microsoft\Multimedia\Audio]
"UserDuckingPreference"=dword:3
MicrosoftThe fix is coming in next MTR SW version.
You can use workaround to resolve issue: update Sound options - Communications - "Do Nothing"
or set this regkey for skype user:
[HKEY_CURRENT_USER\Software\Microsoft\Multimedia\Audio]
"UserDuckingPreference"=dword:3
is there a release date for the next MTR SW Version?
i am new to MTR, only a few Test Systems in our Company so far.
But this is a killer to user experience.
never had such a heavy bug with the Cisco Rooms Systems in 5 years.2021-06-11_Update:
i tried the Setting with "do nothing" on 2 Poly G10-T Devices wich use Lenovo Thinksmart Hub as compute and GC8 as Touch and HDMI Ingest.
on both systems there was no volume problem anymore when sharing HDMI.
Did the Settings as admin and affected the Skype user also.- Yes, now in official MS pages too:
https://docs.microsoft.com/en-us/microsoftteams/rooms/known-issues - How to access that setting from the Skype-user? The Skype user automatically runs the MTR-app with no possibility to access neither Regedit or the GUI-setting for Sound Options?
- You have to do it in the admin account, it's not possible with the skype user (at least as far as I know).
- The change in the GUI with admin had no effect nor the regedit....solved the problem by toggling on and off for HDMI Ingest audio in TAC (with multiple reboots in between). Left it off (which was the shown status when I started).
