Forum Discussion
Audio volume turned very low when sharing content via HDMI in MTR
The fix is coming in next MTR SW version.
You can use workaround to resolve issue: update Sound options - Communications - "Do Nothing"or set this regkey for skype user:
[HKEY_CURRENT_USER\Software\Microsoft\Multimedia\Audio]
"UserDuckingPreference"=dword:3
Heikki_Kaukonen Same issue for our customers running same Teams app.
But for customers running a lower windows version, f.ex a 1909 build, no issue. Must be a combination of the latest win2h version and newest Teams app Client.
Talked to Logitech T3 support.
Its a bug in Windows 20H2. You need to reimage down to 1909.
A wide spred issue.
frankiversen For a simpler fix to this issue, login as admin, open Control Panel, open Sound, click on Communications, then select "Do nothing". Click Apply.
I tried this solution on a Crestron Flex system - now the audio volume is at a much higher level over all, but there is still a noticeble drop in volume level when sharing via HDMI. Michael Tressler
Same Problem with Yealink Room Systems! 😞
- First thing we tried, didnt work.
This is a confirmed issue from Logitech Tier 3 support, spreading worldwide.
Our main issue now is even if we downgrade now to 1909 it automatically installs 2004 as part of Windows Update. The image from Logitech is not supposed to do that.
Will work with Logitech with that issue.- This issue is also happening in our organization on our Lenovo Thinksmart Hub Gen 2. Please keep us posted in this thread on the status of the issue. Thanks.
