Forum Discussion
Audio volume turned very low when sharing content via HDMI in MTR
- Jun 10, 2021
The fix is coming in next MTR SW version.
You can use workaround to resolve issue: update Sound options - Communications - "Do Nothing"or set this regkey for skype user:
[HKEY_CURRENT_USER\Software\Microsoft\Multimedia\Audio]
"UserDuckingPreference"=dword:3
Heikki_Kaukonen Same issue for our customers running same Teams app.
But for customers running a lower windows version, f.ex a 1909 build, no issue. Must be a combination of the latest win2h version and newest Teams app Client.
- frankiversenJun 03, 2021Copper Contributor
Talked to Logitech T3 support.
Its a bug in Windows 20H2. You need to reimage down to 1909.
A wide spred issue.
- Michael TresslerJun 04, 2021Microsoft
frankiversen For a simpler fix to this issue, login as admin, open Control Panel, open Sound, click on Communications, then select "Do nothing". Click Apply.
- sebastianvoglJun 09, 2021Copper Contributor
I tried this solution on a Crestron Flex system - now the audio volume is at a much higher level over all, but there is still a noticeble drop in volume level when sharing via HDMI. Michael Tressler