Forum Discussion

A1826728's avatar
A1826728
Copper Contributor
Oct 10, 2021

Audio quality

Hi!
I have noticed the Microsoft Teams kind of deliberately worsen my sound quality (on phone) in both the call it self and any media while in call, what is curious is that as soon as I leave the call media sound quality comes back and for a brief moment even the voices in the call
If anyone knows what's going on please contact me.

1 Reply

  • Ed Woodrick's avatar
    Ed Woodrick
    Iron Contributor

    A1826728 

    I'd look at jitter and delay being too big and it had to decrease the quality. Run the tests at https://connectivity.office.com/ and see what the numbers look like.