Forum Discussion
Audio issue with one particular user
Hello, I'm having a very odd issue with one of my coworkers. Any call my coworker is in with me, I have a tough time hearing him, his audio gets very muffled and cut off, but none of my other co...
Hi,
Seems to be the issue with the Audio Driver updates on the machine. Is the issue happening while hearing the audio services for other UCC apps.
Can you ask the user to test the meeting via Web Browser and see if the issue still occurs? Either the audio drivers or any specific third party application is causing the problems.
If you make a call to the co-worker and if that work answers the call on the Teams Mobile device does the issue still happens?
With Regards,
Satish U
Seems to be the issue with the Audio Driver updates on the machine. Is the issue happening while hearing the audio services for other UCC apps.
Can you ask the user to test the meeting via Web Browser and see if the issue still occurs? Either the audio drivers or any specific third party application is causing the problems.
If you make a call to the co-worker and if that work answers the call on the Teams Mobile device does the issue still happens?
With Regards,
Satish U