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Audio cuts out when adding someone to a call
A couple of our users are having some interesting issues with Teams audio. Here's an example scenario: Person A calls Person B (or vice versa, doesn't make a difference), and this all works fine,...
I actually did! Funnily enough, it was something I tried previously that didn't work, but when I tried it with Microsoft on the phone, it worked (sod's law innit).
What we did was uninstall Teams through control panel, then delete the Teams folder from the appdata\local and appdata\roaming folders, and basically just deleting any Teams folder that we could find in any Microsoft or Office folder - Program files/Program Data etc, then rebooted and re-installed, and that seemed to do the trick.
Hopefully it works for you!
Also seeing the same issue with Dell Latitude 5521. Windows version 21H1. Am going to try upgrading Windows version will report back.
Suspecting something going on with Realtek audio driver in this case maybe.
Suspecting something going on with Realtek audio driver in this case maybe.