Forum Discussion
Audio and Video Freezes for DGJ to Zoom
I'm encountering a problem on MTRoW devices running latest Teams App and supported Windows version where audio and video feed would freeze intermittently for a period of 2 to 3 minutes when DGJ to Z...
We were having the same problem, and after a few searches I discovered that MS released an update to MTR on 12/15/22. We hadn't received the update yet, so I did a manual update this morning. Problem seems fixed now. Will need to do some additional testing, but so far it's night and day. You can find instructions for the update here: https://learn.microsoft.com/en-us/microsoftteams/rooms/manual-update
RichBouchard Thank you for the info! I'll give this a go and revert with an update 🙂