Forum Discussion

Copper Contributor

Dec 12, 2023

Solved

Attendees video not showing in Teams

Since the latest Teams update, whenever I'm in a meeting with more than 1 other participant, the image of the other attendees keeps dropping in and out. I end up sitting through meetings only being a...

microsoft teams

Damien_Rosario
Dec 14, 2023
Hi lisaqi

Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).

He hasn't reported the issue since then.

If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.

Good luck
Damien

Damien_Rosario

Silver Contributor

Dec 12, 2023

Hi lisaqi

Try this.

1. Go to the top right of Teams and click on your profile picture.

2. In the menu, click Sign out.

3. Sign in and see if the problem is fixed.

I find several issues can be resolved by trying these steps.

Hope it works!

Cheers and best wishes

Damien

lisaqi
Copper Contributor
Dec 12, 2023
Thanks Damien_Rosario I did try that but it hasn't changed anything.
- Damien_Rosario
  Silver Contributor
  Dec 14, 2023
  Hi lisaqi
  
  Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).
  
  He hasn't reported the issue since then.
  
  If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.
  
  Good luck
  Damien
  - lisaqi
    Copper Contributor
    Dec 18, 2023
    Thanks Damien, this fixed the issue.