Forum Discussion
Attendee video turn into white box if meeting window is re-sized
Previously had this problem on my MacBook Pro (M1), so here I will give you details of a known working configuration, so you can check that you are running the same version.
I am currently using build number 1.6.00.1159 on MacOS Ventura 13.2.1. You can check your build number by selecting About Microsoft Teams and looking at the information reported just below the Teams search box. I am using GPU Hardware Acceleration in Teams (To check: Settings -> General - "Disable GPU Hardware acceleration" is not checked.)
Also, I would check Activity Monitor on your Mac, just to confirm that you are using the Apple Silicon native version of Teams, and not running the intel version under translation with Apple Rosetta2. If you Open Activity Monitor (Open Applications Folder, then Utilities Folder to find it) and find Microsoft Teams in the list (Teams must be running) and look at the "Kind" column, the "Kind" reported for Microsoft Teams should be "Apple" if you have a M1 or M2 MacBook Pro, not "x86-64". If you don't know whether you have an Intel, Apple M1 or Apple M2 Chip in your Mac, you can find out by Selecting the Apple Menu in the top right and selecting "About this Mac".