Forum Discussion
MrJoel1138
Mar 22, 2022Brass Contributor
Attendee video turn into white box if meeting window is re-sized
Recently I have had the issue that all other users video turn into a solid white box if I re-size the meeting window in any way. This issue is persistent even after restarting the Teams desktop appl...
Maartenvandenhoek
Apr 04, 2022Copper Contributor
MrJoel1138
- Initially clearing the cache worked for me (yesterday) but today the issue was back
- I checked for Office 365 update but am up-to-date.
- disabling GPU acceleration did not resolve the issue
I read Microsoft is working on a hotfix in this thread ? I can not find anything from Microsoft??? Anyone has a link?
Dell Latitude / Windows 10 / Office 365
- Jase8080Apr 04, 2022Copper Contributor
I've tested disabling GPU acceleration this afternoon on multiple devices and it worked each time. Once you've ticked the box for disabling, are you closing down Teams completely? As in right clicking the Teams icon on the taskbar and selecting Quit?