Forum Discussion
Attaching a gif displays "Sent a gif"
This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is replaced by a link titled "Sent a GIF". Clicking on the link takes me to the image on giphy.com.
The person I'm chatting with sees it fine.
Is there a setting for this somewhere? Why is this happening?
ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.
Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.
View from the native tenant account:
View from the guest user account:
46 Replies
- mmmoore2288Brass ContributorBump. My entire team is experiencing this issue as well. The only place we seen embedded GIFs properly now is on the Teams mobile app.
The issue occurs for both the Teams Desktop and web apps on all tenants. It started approximately 3-4 days ago.- MindeaLLCIron Contributor
I'm glad to know I'm not the only one, mmmoore2288
This is still an issue for me.
- ThereseSolimenoSilver Contributor
Hi MindeaLLC You might want to follow the suggestions offered in this unverified resource: Fix Microsoft Teams Not Displaying Images and GIFs - Technipages
- MindeaLLCIron ContributorThanks for the suggestion. Unfortunately it had no effect.
I also tried the Teams web interface -- same result.
I also tried Teams on two other computers -- same result.
All gifs sent or received appear as link titled "Sent a GIF"