Forum Discussion
Attaching a gif displays "Sent a gif"
- Aug 26, 2021
ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.
Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.
View from the native tenant account:
View from the guest user account:
Click on Profile Icon on the top left (typically where your picture is).
Manage Account > Privacy > "Optional Connected Experiences" turn on.
- vickivail67Jun 13, 2025Copper Contributor
I don't see anything that says 'Manage Account' when I click on my profile icon.
- mmmoore2288Dec 09, 2022Brass Contributor
blackanddan, as MindeaLLC noted, this also did not work as the toggle is already set to "On" for all of us in the team.
- MForrest68Dec 20, 2022Copper Contributor
Team, Ive ran into the same issue.
Global admin
Set the guest permissions
The guests can share gifs from sites like tenor
They get the sent a gif error when using the gifs native to teams.
We tried to pop out the chat
Confirmed the settings for optimized experience are set correctly.
Has anyone else found anything here? Maybe a power shell cmdlet to set it manually?
- MindeaLLCOct 26, 2022Iron Contributor
blackanddan "Optional Connected Experiences" is already turned on. Tried turning it off and on. Still only seeing "Sent a GIF"
- rotes328Nov 28, 2022Copper ContributorI am having the same issue with an Office 365 Family account. I can send images with Giphy but my wife sees "Sent a GIF" and is prompted to accept Giphy in a loop if she tries to send GIFs or accept ones sent to her. We're in the same family plan. GIFs from other sites work fine. There is no "Optional Connected Experiences" option for personal accounts or admin page.