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MindeaLLC's avatar
MindeaLLC
Iron Contributor
Aug 20, 2021
Solved

Attaching a gif displays "Sent a gif"

This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is ...
microsoft teams
  • mmmoore2288's avatar
    mmmoore2288
    Aug 26, 2021

    ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.

     

    Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.

     

    View from the native tenant account:

     

    View from the guest user account:

     

vkonchuk's avatar
vkonchuk
Copper Contributor
Nov 03, 2021
Thank you, Nick Manor, voted for it 🙂
Al_Falcione's avatar
Al_Falcione
Copper Contributor
Apr 12, 2022

vkonchuk

I had the same issue where instead of seeing a gif sent in a chat, I would see the link "Sent a GIF".  I found that I had to turn on Settings -> Privacy -> "Optional connected experiences" to enable the gif app in Teams below the chat box.  Once the gif app was enabled, then I could see GIFs sent in the chat.  Refer to this thread for more details.

https://answers.microsoft.com/en-us/msteams/forum/all/no-gif-option/baede97b-bfa5-47b5-ba95-331363ac3d6b

 

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