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MindeaLLC's avatar
MindeaLLC
Iron Contributor
Aug 20, 2021
Solved

Attaching a gif displays "Sent a gif"

This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is ...
microsoft teams
  • mmmoore2288's avatar
    mmmoore2288
    Aug 26, 2021

    ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.

     

    Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.

     

    View from the native tenant account:

     

    View from the guest user account:

     

Jurgen Brouwer's avatar
Jurgen Brouwer
Brass Contributor
Nov 03, 2021

Nick Manor wow, did they just close the User Voice ticket? I didn't get any updates about it, but it looks like it got removed?

 

https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/44076141-attaching-a-gif-displays-sent-a-gif doesn't work anymore 😮

Nick Manor's avatar
Nick Manor
Brass Contributor
Nov 03, 2021

Jurgen Brouwer It looks like Microsoft finally shutdown the Teams UserVoice site.  They have been slowly migrating away from UserVoice (a 3rd party product) and are preferring an in-house platform.  I am not sure where all the UserVoice data migrated to, if at all. 

  • Nick Manor's avatar
    Nick Manor
    Brass Contributor
    Nov 03, 2021
    It looks like the feedback portal is the new home for "UserVoice".
    I cannot find the GIF issue via search. I must assume that they didn't port issues over, or only ported select issues. I've created a new entry here: https://feedbackportal.microsoft.com/feedback/idea/5c6828f5-bb3c-ec11-a81a-000d3ae5f009
    • vkonchuk's avatar
      vkonchuk
      Copper Contributor
      Nov 03, 2021
      Thank you, Nick Manor, voted for it 🙂
      • Al_Falcione's avatar
        Al_Falcione
        Copper Contributor
        Apr 12, 2022

        vkonchuk

        I had the same issue where instead of seeing a gif sent in a chat, I would see the link "Sent a GIF".  I found that I had to turn on Settings -> Privacy -> "Optional connected experiences" to enable the gif app in Teams below the chat box.  Once the gif app was enabled, then I could see GIFs sent in the chat.  Refer to this thread for more details.

        https://answers.microsoft.com/en-us/msteams/forum/all/no-gif-option/baede97b-bfa5-47b5-ba95-331363ac3d6b

         

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